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Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

The Art of the lift: Unlocking Freestyle, Korean + Glueless Lash Methods

The False Lift Paradox - How to Overcome it in 2025!

Rods vs Shield vs Hybrid: The Ultimate Guide to Choosing the Right Tool

Mastering Your Lash Assessment

Lash Logic: The Anatomy of a Flawless Lift

Is it the Lotion or is it Me?

Is Flipping the Lid Affecting My Results? Regular price

Elevate Your Lash & Brow Business: Mastering Strategies for Maximum Growth

Determining Lash Readiness with Flex & Set Checking

Brow Lamination - From Basics to Brilliance

Frequently asked questions